Return & Refund Policy

1. Are all retailer refund policies the same?

Not exactly. Refund policies depend on individual retailers and can vary based on the purchased item. We highly encourage you to get familiar with the specific refund policy of your chosen retailer.

2. When am I expected to receive my refund after returning an item?

After your returned item is received and processed by the retailer, your refund will be initiated. Generally, this timeline is influenced by individual retailer protocols, but you can usually expect your refund within 5-7 business days.

3. Can I check my refund status with BeyondStyle?

Although it's generally quicker to contact the retailer directly for updates on your refund status, for supplementary support, you can also reach out to BeyondStyle's Customer Service.

4. What details are needed while contacting Customer Care for a refund?

When discussing a refund issue with Customer Care, kindly provide the following essential information: your order's reference number, your full name, the email address associated with the order, and any pertinent details about the returned item. This will expedite the resolution process.

BeyondStyle works with various merchant partners around the globe, and each store's return policy may vary. Please refer to the return policy on the website that you ordered the item from. If you have an issue that has not been resolved by the merchant, feel free to reach out to us (via social media or e-mail) and we will try our best to assist you!

If you have questions about the status of your return and/or refund, please contact us.